We’re a small, but growing consulting and advisory firm specializing in implementations of Service Management tools. Having completed over 100s of implementations covering an extensive variety of processes, there's no consulting partner that is better suited for your needs.
The solution is probably be easier than you think! We can provide you a solution in a manner that leverages as much built in functionality as possible. With our experience, this can help accelerate your customer's Service Management experience.
Square pegs don't fit in round holes (without a good carpenter). We understand that sometimes construction needs to happen. We build solutions that not only fulfill the need, but in a manner that allows minimizes the impact to the rest of the environment. Customizing with this in mind, allows upgrades to continue to happen with minimal concern.
While your system may be the single source of truth, it may not always the sole system of record. Let us help integrate your Service Management tool with in external sources, and vice versa. iFrames, deep-linking URLs or scheduled loads can all minimize the need to "swivel seat" and run similar queries in multiple systems.